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The Digital Solutions Difference

Business happens fast.  When you need a document from your copier, printer, or fax machine, you usually need it right away.  You don’t have time to wait.  And you certainly can’t afford to have critical equipment not working when you need it.

We understand that your office equipment needs to be running.  And when your business machines go down, you need them fixed — fast. 

Service is the most important factor in deciding who will be your office equipment provider. Printers, copiers, and fax machines are mechanical devices.  That means that they need to be maintained.  And from time to time, they will require service.

Service, Not Excuses
We have structured our company to avoid down time on your equipment.  When problems do occur, we are equipped to arrive quickly and get your equipment up and running. 

The Digital Solutions Difference is composed of four key areas:

Preventative Maintenance
Most copier dealers wait until the equipment breaks down before they show up at your office.  We believe in preventing problems.  That’s why over 40% of our daily customer visits are scheduled visits for preventative maintenance.  Instead of waiting until your system breaks, we maintain your equipment regularly and at times that are convenient for you.  This helps you avoid downtime.
 
Fast Response
While our preventative maintenance philosophy prevents most equipment breakdowns, we are prepared to get to your office fast in the event that the system does goes down.  Our technicians work in the field, and they carry a large stock of parts for the copiers we service.  This enables them to get problems taken care of quickly so you can get back to work.
 
Experienced Professionals
Our team of service technicians knows what they are doing.  Their combined experience totals over ___ years.  Plus, we are factory certified to service the equipment that we sell.  This means that your equipment is fixed correctly—on the first call.
 
Reliable Equipment
Digital Solutions is the local authorized dealer for Sharp.  As one of the world’s most respected technology companies, Sharp develops reliable copiers, printers, faxes, and multifunction systems.  Sharp is the recipient of many industry awards, including Most Secure MFP line by the Business Equipment Research and Test Laboratories.  You’ll enjoy productivity and reliability from Sharp systems and products.
 
To learn more about how you can benefit from The Digital Solutions Difference, contact us today.


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